Help
Quick answers, and a real person when you need one.
Where is my licence key?
It's in your purchase email and in your account. Sign in with the email you bought with.
Where do I download PDF Virtuo?
From your account. The link is also on the page you see right after buying.
Can I use it on another computer?
Yes. With Personal, install it on any of your own computers. With Business, on any computer in your company. Enter the same key on each.
Personal or Business?
Personal is for one person, including freelancers and the self-employed. Companies with employees using PDF Virtuo should choose Business, which covers everyone. We don't enforce this; we trust you.
Does it need the internet?
No. After installing, everything works offline.
How do I get updates?
Updates are free. The latest version is always in your account.
How do I get a refund?
Open a support request within 30 days of buying and ask for one. See the refund policy.
Installing for the first time? See how to install.